Author Profile

Mehak Kaur

Mehak Kaur

Director, Research

9 years at Gartner,  9 years' experience

Location:  India  |  Language(s):  English, Indian - Hindi, Indian - Punjabi

Roles and Responsibilities

Mehak works with PMO leaders and their leadership teams in the US, Europe, and Asia-Pac to identify business challenges and advise on best practice solutions. She is a part of the PPM Peer & Practitioner Research team. She is responsible for planning content strategy and overseeing the research initiatives. Using the peer and practitioner research model, her current work primarily focuses on redefining PMO value and role in the digital business and helping PPM/PMO leaders build new capabilities and skills in their teams.

Background

Previous Experience

Developed a customer centric web application 'India Travel And Tourism' for users to reserve tickets and book hotels at any destination in India. Designed a touchpoint between website to and users to gather feedback and the website's dashboard to display primary customer experience metrics, insights and relevant action items. Gained crucial client management skills by interacting with clients, gathering requirements, analyzing feasibility, assessing project risks, prototyping and testing.

Professional Background

  • Intern - CMC Ltd, India, Intern, 1 year

Education

  • CEMS degree - IIM Calcutta, India
  • Masters in Management - London School of Economics