7 years at Gartner, 6 years' experience
Location: Arlington, VA USA | Language(s): American Sign Language (ASL), English
Roles and Responsibilities
As part of the research team in Gartner's Customer Service and Support Practice, Emily Potosky works with functional leaders and their teams to conduct in-depth research of their pressing challenges, surfacing evidenced best practices and practical tools practitioners can put to their own use.
Ms. Potosky graduated from Johns Hopkins School of Advanced International Studies with a Master's in International Relations and International Economics in 2016.
- American Councils, Resident Director for the Korea Critical Language Scholarship Program (CLS), 1 year
- Fulbright Korea, English Teaching Assistant (ETA), 3 years
- The Tax Foundation, Taxes and Growth Fellow, 1 year
- Master's in International Relations and Economics from Johns Hopkins School of Advanced International Studies (SAIS)
RESEARCH BY THIS ANALYST More
27 June 2023Make Space for Supervisor Coaching to Maximize Talent ROI
23 May 2023The Future of Frontline Work
22 May 2023The Future of Frontline Work: All-Knowing Robobosses