Analyst Profile

Ed Thompson

Distinguished VP Analyst

24 years at Gartner , 30 years industry experience
United Kingdom

Roles and Responsibilities

Edmund (Ed) Thompson is a Distinguished VP, Analyst in Gartner Research. Mr. Thompson's research focuses on Customer Experience Management and Customer Relationship Management (CRM).

Ed Thompson's Recent Gartner Activity

Background

Previous Experience

Prior to joining Gartner, Mr. Thompson was a consultant at INTECO, where he worked in strategy consultancy and market research. Previously, he worked at Software Sciences/Data Sciences, an independent software vendor and system integrator based in the United Kingdom.

Professional Background

INTECO, Research Consultant, 3 years
National Westminster Bank, Clerk, 1 year
Software Sciences/Data Sciences, Programmer and Analyst, 3 years

Education

B.A., Economics, Portsmouth Polytechnic
Diploma in Marketing

Languages

English

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18 April 2018
Demand Planning Maturity Assessment Guide for Supply Chain Planning Leaders Understanding the current state is a vital first step in demand planning maturity advancement and process transformation. Supply chain leaders can use this guide to plan for the demand planning maturity assessment in their business.
14 November 2018
The Healthcare Supply Chain Top 25 for 2018 Each year, the Healthcare Supply Chain Top 25 identifies the supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their operations.

29 April 2019
The 2019 Analytics and BI Magic Quadrant Highlights EDT: 9:00 a.m. | PDT: 6:00 a.m. | BST: 14:00The modern analytics and business intelligence (BI) market continues to rapidly grow with new innovations in augmented analytics. When modernizing your traditional BI environment, you face myriad vendor choices, from well-established mega-vendors to start-ups, and it may be difficult to determine how to proceed. Join this complimentary webinar to get the latest on market trends and vendor movement in the 2019 Analytics and BI Gartner Magic Quadrant.
6 May 2019
Strategies to Maximize Your Java Investments EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00
Oracle recently announced significant changes to how it is released, licensed and supported. For example, public patches for Java 8 have now ended and the Java 11 license restricts production deployments. In this complimentary webinar, we cut through the confusion, hype and uncertainty around the new dynamics and offer strategies that Java adopters can leverage to maximize their Java investments moving forward.

Questions about registering or watching? Email us: gartnerwebinars@gartner.com

Analyst Profile

Ed Thompson

Distinguished VP Analyst

Roles and Responsibilities

Ed Thompson's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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