Analyst Profile

Christina Klock

Former Sr Director Analyst

Gartner associate until 3/2021 , 26 years industry experience

Roles and Responsibilities

Background

Professional Background

Lands' End, IT Director, OmniChannel , 14 years
Mattel, IT Director, e-Commerce and Contact Centers, 4 years
Promega, IT Manager, Applications, 4 years

Languages

English

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11 August 2022
Virtual Briefing: Drive Deal Momentum Through Sense Making Selling EDT: 10:00 a.m. | BST: 15:00
As customers can now access a plethora of useful information independently, many sales leaders struggle to update their sales approach to match the realities of the new information age and virtual selling environment. Join this invitation-only virtual briefing to learn about how to effectively execute a sales strategy focused on sense making principles in a challenging sales environment. In this session, we focus on how integrating sense making into sales enablement efforts can help sellers connect customers to relevant resources, clarify complex information and collaborate in learning. Plus, learn that sellers who adopt a sense making approach drive high-quality, low-regret deals by building customer’s confidence.
11 August 2022
KPI Benchmarks - How Top Performers Prove the Business Value of IT Register for this webinar: EDT: 11:00 a.m. | BST: 16:00
Many CIOs struggle to explain the business value of IT to executive leadership, and to measure and report on IT performance. Non-IT executives also face challenges evaluating IT performance, especially in the increasingly competitive digital landscape. The Gartner Digital Execution Scorecard benchmarking tool addresses these challenges by enabling CIOs to compare their digital transformation performance to industry peers in three areas: Strategic digital priorities; operating model; and technology platform. This free webinar draws on data from more than 1,000 enterprises to reveal common execution breakdowns and how to use key performance indicators (KPIs) to establish performance improvement roadmaps. Plus, learn how to identify the KPIs that differentiate top performers in digital revenue generation from the rest of the pack.

Analyst Profile

Christina Klock

Former Sr Director Analyst

Roles and Responsibilities

Background

Professional Background

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

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To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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