Analyst Profile
Christina Klock
Sr Director Analyst
3 years at Gartner
,
24 years industry experience
WI USA
Roles and Responsibilities
Christina Klock is a Research Director focused on digital commerce technologies including topics such as commerce ecosystem implementations and integrations, commerce systems operations and governance, and commerce architecture best practices. Ms. Klock has more than 20 years of experience in digital commerce, systems development/integration management and customer services applications in the direct-to-consumer retail space.
Christina Klock's Recent Gartner Activity
Latest Research
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Panel Discussion: Adapt to Your Customers’ Evolving Needs in the COVID-19 Recovery
27 July 2020
On-Demand & Upcoming Webinars
Background
Previous Experience
Prior to joining Gartner in 2017, Ms Klock worked for iconic brands like Lands'End and Mattel where she was responsible for commerce technology strategy as well as operations, development, and ecosystem, spanning both mid- and large markets ($1B plus), and commerce & contact center installations.
Professional Background
Lands' End, IT Director, OmniChannel , 14 years
Mattel, IT Director, e-Commerce and Contact Centers, 4 years
Promega, IT Manager, Applications, 4 years
Education
B.S., University of Illinois
Languages
English
