Analyst Profile

Gareth Herschel

Gareth Herschel

VP Analyst

24 years at Gartner ,  25 years industry experience
GA USA


Roles and Responsibilities

Gareth Herschel is VP analyst at Gartner with 25 years industry experience. He is a thought leader at the intersection of analytics and organizational performance. Mr. Herschel is passionate about helping organizations utilize AI in improving their analytic strength and customer experience. His current research focuses on the most important trends in analytics, the interplay of analytics and organizational culture, the role of analytics in consumer, employee and organizational decision making, and the ability of analytics to manage the growing complexity of modern business and life.

Areas of Coverage

  • Customer Relationship Management
  • Business Intelligence

Background

Previous Experience

Previously, Mr. Herschel trained as a Business Analyst in the finance and logistics functions of IT companies. Since joining Gartner, Mr. Herschel has covered a variety of research topics as well as being conference chair for the Customer Summit and Agenda Manager for the Analytics research team.

Professional Background

IBM, Business Strategy and Modeling Analyst, 1 year
ICL, Logistics Analyst, 1 year

Education

Business Administration, with honors, University of Bath, England

Languages

English

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