Author Profile

Milly Xiang

Milly Xiang

VP Analyst

6 years at Gartner,  24 years' experience

Location:  China  |  Language(s):  Chinese - Mandarin, English

Roles and Responsibilities

Milly Xiang is a VP Analyst in the TSP Product Management team, based in Gartner's Beijing office. In her role, Ms. Xiang focuses primarily provide insights and guidance to product managers in technology and service providers, and also Tech CEOs, in domain areas relevant to IoT and sustainability in Smart Cities, Smart Buildings and Industrial settings. She also serves as a key thought leader for these research topics in Asia. Ms.Xiang helps Technology and Service Providers (TSPs) with their Smart City, Smart Building and sustainability efforts and explore opportunities of enabling digital technologies. Finally, she constantly engage with end user organizations, helping them shape strategies around sustainable IT, identify use case and architectural roadmap and vendor assessment in areas of IoT, smart cities and smart buildings.


Previous Experience

Prior to Gartner, Ms. Xiang had 17 years' experience in providing research and consulting on topics including Internet of Things, telecommunications, enterprise mobility, cloud, big data, channel strategies and network infrastructure. Ms. Xiang managed the telecom and IoT research team in IDC China, and led the team to build up IDC China's Internet of Thing research from ground up. In addition to syndicated researches, she involved in custom researches for various players in the telecom and IoT ecosystem in China (modules/devices, connectivity, IoT platform, gateway, analytics, professional service, cloud service, web 2.0, etc.), to support them with identifying addressable market, prioritizing investment and resources, defining business models, bench marking their peers, searching for partnerships/alliances, building up go-to-market strategies, etc.

Professional Background

  • IDC, Associate Research Director, 17 years