Analyst Profile

Mandi Bishop

VP Analyst

3 years at Gartner , 24 years industry experience
FL USA

Roles and Responsibilities

As a Vice President Analyst on the Gartner Healthcare Industry research team, Mandi Bishop supports CIOs in developing IT strategies to advance stability, growth and digital transformation in a rapidly evolving market. Ms. Bishop leads the Healthcare and Life Science Digital Transformation & Innovation research key initiative. Her research agenda is focused on transformation to health value management business models, healthcare administration modernization and automation, as well as the integration of clinical and social determinants of health data with administrative data to improve experience, outcomes, and cost. Key technologies and capabilities that align to her coverage include core administration processing solutions (CAPS, commonly referred to as claims engines), clinical data integration (CDI) from electronic health records (EHR), emerging HL7 FHIR interoperability standards, and payment integrity solutions for payers. She additionally addresses automation (RPA as well as intelligent automation) and community resource network management (CRNM) across industry sectors.

Mandi Bishop's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Leading Through COVID-19: Revenue and Cost Impacts in Healthcare and Life Science
23 April 2020
Make Data-Driven Reopening Decisions with Healthcare and Life Science Insights About COVID-19
15 July 2020
Eye on Innovation Awards in Healthcare and Life Sciences 2020
04 November 2020

Background

Previous Experience

Ms. Bishop led the Dell Services (now NTT Data) Health Plan Analytics Innovation practice, where she advised payer executives on achieving business transformation through enterprise data and analytics. At the Blue Cross Blue Shield Association, she managed the Blue Health Intelligence and Inter-Plan Performance data warehouses. For Florida Blue, she established the Delivery System Informatics and Clinical Data Integration programs. She brings significant additional experience and perspective to her payer coverage from the work she has done supporting provider organizations with IT and data initiatives.

Professional Background

Baptist Health System, Consultant, Health Information Exchange Platform Integration, 2 years
Dell Services, Practice Lead, Health Plan Analytics Innovation and Consulting, 2 years
Florida Blue, Consultant, Information Management and Delivery System Informatics, 5 years

Industry Awards/Accolades

Ms. Bishop is a renowned healthcare speaker and author who has served as an Industry Ambassador to Americas Health Insurance Plans (AHIP) and the Healthcare Information Management Systems Society (HIMSS) and was twice named One of the Most Powerful Women in Healthcare IT by Health Data Management magazine.

Education

Master of Arts, Rhetoric and Composition, Florida State University

Languages

English

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
13 November 2019
The Healthcare Supply Chain Top 25 for 2019 In its 11th year, the Healthcare Supply Chain Top 25 highlights supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their own operations.

30 November 2020
Brexit Still Raises the Same Question: What Comes Next? EST: 5:00 a.m. | GMT: 10:00
Four years after the United Kingdom voted to exit the European Union, the primary question remains unanswered: What comes next? Companies and governments alike grapple with what a post-Brexit world will look like. How will business be impacted? What regulatory changes are coming? Will supply chains be disrupted? Join this complimentary webinar as Gartner experts in IT, HR and Supply Chain help you determine what your organization must do now for Brexit and what comes next.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
30 November 2020
The Gartner 2021 Predictions: Accelerate Results Beyond RPA to Hyperautomation EST: 10:00 a.m. | GMT: 15:00
Gartner clients’ interest in robotic process automation (RPA) software and hyperautomation grew even larger with the pandemic. Spending numbers also reflect this, as Gartner continues to see growth in software and IT services. This complimentary webinar reveals Gartner predictions on RPA offerings and the broader category of hyperautomation. The zeal of resilient operations in the form of business process and integration excellence continues to be the common goal for the enterprise.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Mandi Bishop

VP Analyst

Roles and Responsibilities

Mandi Bishop's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

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Gartner Predictions for the Future of Supply Chain Operations in 2018

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