4 years at Gartner
25 years industry experience
Roles and Responsibilities
As a Vice President Analyst on the Gartner Healthcare Industry research team, Mandi Bishop supports CIOs in developing IT strategies to advance stability, growth and digital transformation in a rapidly evolving market. Ms. Bishop leads the Healthcare and Life Science Digital Transformation & Innovation research key initiative. Her research agenda is focused on transformation to health value management business models, healthcare administration modernization and automation, as well as the integration of clinical and social determinants of health data with administrative data to improve experience, outcomes, and cost. Key technologies and capabilities that align to her coverage include core administration processing solutions (CAPS, commonly referred to as claims engines), clinical data integration (CDI) from electronic health records (EHR), emerging HL7 FHIR interoperability standards, and payment integrity solutions for payers. She additionally addresses automation (RPA as well as intelligent automation) and community resource network management (CRNM) across industry sectors.
Mandi Bishop's Recent Gartner Activity
Leading Through COVID-19: Revenue and Cost Impacts in Healthcare and Life Science
23 April 2020
Make Data-Driven Reopening Decisions with Healthcare and Life Science Insights About COVID-19
15 July 2020
Eye on Innovation Awards in Healthcare and Life Sciences 2020
04 November 2020
On-Demand & Upcoming Webinars
Gartner Marketing Symposium/Xpo®
17 August 2021 - 19 August 2021
Upcoming Gartner Events
Ms. Bishop led the Dell Services (now NTT Data) Health Plan Analytics Innovation practice, where she advised payer executives on achieving business transformation through enterprise data and analytics. At the Blue Cross Blue Shield Association, she managed the Blue Health Intelligence and Inter-Plan Performance data warehouses. For Florida Blue, she established the Delivery System Informatics and Clinical Data Integration programs. She brings significant additional experience and perspective to her payer coverage from the work she has done supporting provider organizations with IT and data initiatives.
Baptist Health System, Consultant, Health Information Exchange Platform Integration, 2 years
Dell Services, Practice Lead, Health Plan Analytics Innovation and Consulting, 2 years
Florida Blue, Consultant, Information Management and Delivery System Informatics, 5 years
Ms. Bishop is a renowned healthcare speaker and author who has served as an Industry Ambassador to Americas Health Insurance Plans (AHIP) and the Healthcare Information Management Systems Society (HIMSS) and was twice named One of the Most Powerful Women in Healthcare IT by Health Data Management magazine.
Master of Arts, Rhetoric and Composition, Florida State University