Analyst Profile

Arthur Mickoleit

Arthur Mickoleit

Director Analyst

3 years at Gartner ,  15 years industry experience

Roles and Responsibilities

Arthur Mickoleit provides research and advice on digital government transformation, public sector innovation, public service delivery and citizen engagement. Mr. Mickoleit regularly reviews government initiatives to raise their digital maturity, including open data, digital identity, social media, public service design and measuring performance.


Previous Experience

Prior to joining Gartner, Mr. Mickoleit worked as policy analyst at the OECD where he contributed to international policy standards like the OECD Recommendation on Digital Government Strategies. Hw was an independent consultant working with governments on digital transformation strategies. He advised government organizations in Western and Eastern Europe and in Arab countries on how to improve public service delivery.

Professional Background

Independent consultant, Digital government and public service transformation, 3 years
OECD, Digital government policy analyst, 8 years
SAP, Young professional, 3 years


B.A., Business Administration and Computer Science, Open University/Berufsakademie
M.A., Political Science, University of Manchester



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