Analyst Profile

Mike Toussaint

Mike Toussaint

Sr Director Analyst

2 years at Gartner ,  21 years industry experience

Roles and Responsibilities

Mike Toussaint is a Director in the Gartner Research covering networking. Mr. Toussaint focuses on emerging enterprise network technologies such as SD-WAN and SD-LAN, network feature virtualization, virtual customer premises equipment, intent-based networking and the alignment of technology in support of strategic business outcomes.

Mike Toussaint's Recent Gartner Activity

Latest Research


Previous Experience

Prior to joining Gartner, Mr. Toussaint was a Senior Solution Architect for Dimension Data, NA. In this consultative role, he was responsible for guiding enterprise leaders in making tactical and strategic procurement decisions in technologies such as routing and switching, wireless and unified communications. He also held senior client-facing presales engineering roles at World Wide Technologies and Cisco. His doctoral research interests lie in the strategic alignment of information technology in organizations, the role of IT in digital transformation, and the transformation of data network systems from functional to strategic. He has previously held CCNP Voice and routing/switching certifications. He currently holds an ITIL v3 Foundations Certification.

Professional Background

Cisco, Systems Engineer, 5 years
Dimension Data, NA, Senior Solution Architect, 3 years
World Wide Technology, Senior Consulting Systems Engineer, 3 years

Industry Awards/Accolades

CAP Award - Cisco
President's Club 2017 - Dimension Data
Systems Engineer of the Year 2015 - 2016 Dimension Data


B.S., Summa Cum Laude, Technical Management, Embry-Riddle Aeronautical University
Doctorate, Temple University - Fox School of Business & Management
M.B.A., Phi Kappa Phi, Beta Gamma Sigma Honors, Auburn University
Research focus: Strategic technology adoption in large enterprises. Dissertation Topic: The Strategic Realignment of the Data Network and the Relationship to Successful Digital Transformation.



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