Analyst Profile

Lai-ling Lam

Lai-ling Lam

Sr Research Analyst

26 years at Gartner ,  25 years industry experience

Roles and Responsibilities

Lai-Ling Lam is a Principal Research Analyst in Gartner, where she is part of the Personal Technologies Team. Ms. Lam is responsible for research and analysis of the print market worldwide. In addition, she looks into research of managed print services and print software and services. She is the forecast specialist for the print hardware and the total enterprise print market.


Previous Experience

In her previous role, Ms. Lam was involved in primary as well as secondary research studies for various consulting projects.

Professional Background

Rekarancang Sdn Bhd, Regional Development Analyst, 5 years


B.S., honors, Economics, National University of Malaysia


Chinese - Cantonese
Chinese - Mandarin