Analyst Profile

Lai-ling Lam

Lai-ling Lam

Sr Research Analyst

26 years at Gartner ,  25 years industry experience

Roles and Responsibilities

Lai-Ling Lam is a Senior Research Analyst in Gartner, where she is part of the Imaging and Print Services group. Ms. Lam is responsible for research and analysis of the printer, copier and MFP market worldwide. Based in Singapore, she also focuses on the products, markets, channels and technology trends driving the Asia/Pacific market, as well as the worldwide market. In addition, she looks into research of managed print services and print software. She is also the forecast and market share specialist for the Print and Imaging Service team.


Previous Experience

In her previous role, Ms. Lam was involved in primary as well as secondary research studies for various consulting projects.

Professional Background

Rekarancang Sdn Bhd, Regional Development Analyst, 5 years


B.S., honors, Economics, National University of Malaysia


Chinese - Cantonese
Chinese - Mandarin