Sr Principal Analyst
29 years at Gartner
28 years industry experience
Roles and Responsibilities
Lai-Ling Lam is a Senior Principal Analyst in the Quantitative Innovation team with a focus on print technologies. Ms. Lam researches and advises end users, technology providers and investors on emerging trends in print market, including managed print services, print software and solutions. She is also delivers market share and forecast on printers and the larger enterprise print.
Lai-ling Lam's Recent Gartner Activity
Forecast: Enterprise Print Spending, Worldwide, 2019-2025, 1Q21 Update
Market Share: Printers, Copiers and MFPs, Distribution Channel and Customer Type, All Countries, 2020
Market Share: Printers, Copiers and MFPs, Distribution Channel and Customer Type, All Regions, 2020
In her previous role, Ms. Lam was involved in primary as well as secondary research studies for various consulting projects.
Rekarancang Sdn Bhd, Regional Development Analyst, 5 years
B.S., honors, Economics, National University of Malaysia
Chinese - Cantonese
Chinese - Mandarin