Analyst Profile

Yanna Dharmasthira

Yanna Dharmasthira

Research Director

22 years at Gartner ,  24 years industry experience
Indonesia


Roles and Responsibilities

Yanna Dharmasthira is a Research Director in Gartner, where she is part of the Software team. She leads Digital Commerce Platform market research, as well as selected application software topics of CRM and ERP in Asia/Pacific research. Her research includes vendor competitive landscape, go-to-market strategy, forecast, SaaS and emerging market dynamics.

Areas of Coverage

  • Enterprise Business Applications & ERP
  • Software Markets
  • Customer Relationship Management

Background

Previous Experience

In her previous position at Gartner, Ms. Dharmasthira researched computer systems, services and peripherals. Prior to joining Gartner, she was a business representative at the exclusive distributor of HP in Indonesia, responsible for IT solution implementation in the government and major corporate accounts. Ms. Dharmasthira has also worked as a computer specialist at Prudential California Realty in the United States.

Professional Background

Berca Hardayaperkasa, Business Representative, 1 year
Prudential California Realty, Computer Specialist, 2 years

Education

B.S., Computer Information Systems, San Francisco State University
M.B.A., International Business, San Francisco State University

Languages


English
Indonesian