24 years at Gartner
26 years industry experience
Roles and Responsibilities
Yanna Dharmasthira is a Research Director in Gartner, where she is part of the Software team. She leads Digital Commerce Platform market research, as well as selected application software topics of CRM and ERP in Asia/Pacific research. Her research includes vendor competitive landscape, go-to-market strategy, forecast, SaaS and emerging market dynamics.
Yanna Dharmasthira's Recent Gartner Activity
Magic Quadrant for Digital Commerce
Customer Experience Metrics: What Tech CEOs Should Know and Manage
Scenarios for Software Marketplace, 2019
In her previous position at Gartner, Ms. Dharmasthira researched computer systems, services and peripherals. Prior to joining Gartner, she was a business representative at the exclusive distributor of HP in Indonesia, responsible for IT solution implementation in the government and major corporate accounts. Ms. Dharmasthira has also worked as a computer specialist at Prudential California Realty in the United States.
Berca Hardayaperkasa, Business Representative, 1 year
Prudential California Realty, Computer Specialist, 2 years
B.S., Computer Information Systems, San Francisco State University
M.B.A., International Business, San Francisco State University