Analyst Profile

Kurt Potter

Kurt Potter

VP Distinguished Analyst

22 years at Gartner ,  30 years industry experience
Stamford, CT USA

Roles and Responsibilities

Kurt Potter is a Vice President and Distinguished Analyst within the Gartner CIO Research group, where he creates actionable fact-based research focused on IT business value, IT economics and IT financial management. This includes strategic drivers and trends related to IT financial transparency, IT value management, IT performance management, transparency-based cost optimization, chargeback and cost allocation, and IT benchmarking of IT spending and staffing. Mr. Potter specializes in advice for clients who have goals for significant change or big shifts in IT management practices, and provides cold clarity related to finance-out strategies for transformation that balances finance, culture, management practices and strategy to achieve the right outcomes.

Areas of Coverage

  • IT Management


Previous Experience

Previously at Gartner, Mr. Potter focused on research related to IT services and outsourcing, with an emphasis on data center, desktop, help desk and offshore delivery of infrastructure services. Additional responsibilities included lead analyst and project manager for Gartner on Outsourcing, an annual report and flagship research on the state of IT and business process outsourcing; leader of the worldwide IT Outsourcing Research Community, an internal think tank that analyzes innovation in outsourcing and IT services; and role service director for the IT Outsourcing Worldwide Market Insight product. Prior to this, Mr. Potter was a senior program director in the Best Practices program, where he managed peer exchange councils for IT Sourcing Management, Emerging Technology Management, IT Asset Management, IT Security Management and Help Desk Management. Mr. Potter started his career at Gartner as an analyst in the business management of IT research team, where he was the vision leader for the IT spending and chargeback strategies area for the management strategies and directions service.

Professional Background

Jetnet LLC - Executive Aircraft Market Research, Customer Service Manager, 5 years
Lucas Aerospace North America, Market-Based Forecasting Analyst, Project Manager and Budget Manager, 3 years
The Computer Center - IBM Retail Store, General Manager, 2 years

Industry Awards/Accolades

Gartner Global Research Award, 2012


B.S., Business Administration, Alfred University