Analyst Profile

Dayna Ford

Sr Director Analyst

2 years at Gartner , 19 years industry experience
NH USA

Roles and Responsibilities

Dayna Ford is a Research Director focused on payments within digital commerce. Ms. Ford's area of expertise includes U.S.-based gateways, processors and acquirers, digital wallets, alternate forms of payment, payment security best practices and payment data reconciliation and analysis.

Dayna Ford's Recent Gartner Activity

Latest Research

The Gartner Digital Commerce Vendor Guide, 2020
18-Mar-2020
12 Key Questions to Ask When Selecting a Digital Commerce Payment Vendor
12-Mar-2020
How to Improve Customer Experiences in Digital Commerce Payments
21-Jan-2020

On-Demand & Upcoming Webinars

Panel Discussion: Remain Customer-Centric While Reopening
15 June 2020

Background

Previous Experience

Previously, Ms. Ford held product management leadership roles with leading payment companies such as Visa, Chase Paymentech, CyberSource and Authorize.Net, where she was responsible for product strategy and execution for product lines serving online and omnichannel businesses from SMBs to large multinationals.

Professional Background

Bottomline Technologies/Paymode-X, Director, Product Management, 2 years
Chase Paymentech, Senior Product Manager, 7 years
CyberSource/Authorize.Net/Visa, Senior Business Leader, 5 years

Education

B.S., summa cum laude, Southern New Hampshire University

Languages

English

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4 December 2018
Top 25 North American Supply Chain Graduate University Programs, 2018 As supply chain roles require more business and technology expertise and masters' level supply chain programs proliferate, a re-evaluation of university partnerships is a must. Supply chain leaders can use these rankings to identify the programs best equipped to help them recruit the right talent.
13 November 2019
The Healthcare Supply Chain Top 25 for 2019 In its 11th year, the Healthcare Supply Chain Top 25 highlights supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their own operations.

2 June 2020
COVID-19 Shatters Deeply Held Work Culture Beliefs EDT: 10:00 a.m. | BST: 15:00
The COVID-19 pandemic forces us to reconsider some of the most strongly held beliefs about our work culture. Leaders are no longer able to fall back on “that’s the way we’ve always approached work.” As we look to reopen businesses and workspaces, organizations must reevaluate where their employees need to be, how they need to work, and what must be done to keep them productive and safe. In this complimentary webinar, a panel of Gartner experts looks at how our work culture has already changed, what changes are coming, and how to ensure we stay committed to these needed changes.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
2 June 2020
How Connector Managers Lead Through Disruption: Authors’ Insights EDT: 11:00 a.m. | BST: 16:00
The managerial role has increased in importance during these times of great uncertainty. In this complimentary webinar, part of our Leading HR Through the Reset series, learn how the best managers lead their teams through disruption. Gartner experts Jaime Roca and Sari Wilde, authors of “The Connector Manager: Why Some Leaders Build Exceptional Talent — and Others Don’t,” are joined by HR expert Scott Engler to share insights and answer your questions about how Connector leaders can coach, develop and engage their teams amid the COVID-19 pandemic.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Dayna Ford

Sr Director Analyst

Roles and Responsibilities

Dayna Ford's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

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