Previous Experience

Prior to joining Gartner, Mr. Ramos served as a Senior operations manager for EDF Energy, an U.K. energy firm, leading a large team to run the analytics and optimization of the Smart Metering Program. Before that, Mr. Ramos worked for four years as a Project Manager for the IT Operations team at a large bank in Latin America, conducting initiatives on cost-optimization, virtualization, and the implementation of IT best-practices.

Education

• B.Eng., Industrial Engineering, University of Costa Rica
• M.B.A., (Distinction), Lancaster University