Analyst Profile

Marko Sillanpaa

Marko Sillanpaa

Sr Director Analyst

1 year at Gartner ,  25 years industry experience

Roles and Responsibilities

Marko Sillanpaa is a Research Director and has a dual focus in the Content Insights & Legal group. In the content space, Mr. Sillanpaa has extensive knowledge of content services platform (CSP) (formally, enterprise content management [ECM]). This experience covered a broad range of CSP-related technologies such as records management, multilingual authoring, web content management, document management, and business process management for vertically diverse clients for various line of business and back office solutions. In the legal space, he has extensive knowledge on legal document management (LDM) and contract life cycle management (CLM). His primary focus is on the overlapping technology spaces of purpose built LDMS or CLM solutions and custom solutions developed on content services platforms. By advising on technology selection and best practices, he helps organizations reduce operational costs and improve employee effectiveness while maintaining privacy, security and regulatory compliance as necessary. He has a deep understanding of the capabilities and challenges in implementing complex solutions and he applies this in his advice to clients, offering pragmatic guidance to complex tactical and strategic problems.


Previous Experience

Mr. Sillanpaa has more than 20 years of experience in information technology focusing on content technology. He has worked for various vendors and consultancies, advising on product strategy, content strategy for various industries. He has worked on various roles throughout his career encompassing business analysis, solutions architecture, application software development, partner development, market messaging, and mergers & acquisitions. Prior to Gartner, he ran his own consultancy for content services vendors focused on product strategies between tools and vendors. He was also the co-founder and author of a blog which focused on CSP technologies for over ten years.

Professional Background

Documentum, Director of Product Strategy, 6 years
Hyland Software, Strategic Enterprise Consultant, 2 years

Industry Awards/Accolades

AIIM Fellow (Assoc. for Intelligent Information Management)


B.S., Computer Systems, Florida Atlantic University



Call +1 855-515-4486 or contact us

to become a Gartner client.