Analyst Profile

Marko Sillanpaa

Marko Sillanpaa

Sr Director Analyst

4 years at Gartner,  32 years industry experience

Location:  FL USA  | Language(s):  English

Roles and Responsibilities

Marko Sillanpaa is a Research Director focused on the content/ document space. Mr. Sillanpaa has more than 20 years of experience in information technology focusing on content technology across platforms, applications, and components. This experience covered a broad range of CSP-related technologies such as information governance and automated and robotic authoring for vertically and line of business use cases. By advising on technology selection and best practices, he helps organizations reduce operational costs and improve employee effectiveness while maintaining privacy, security and regulatory compliance as necessary. He has a deep understanding of the capabilities and challenges in implementing complex solutions and he applies this in his advice to clients, offering pragmatic guidance to complex tactical and strategic problems. Marko is covers sci-fiction prototyping, or storytelling, using entertaining stories to communicate changes in technologist and share trends. He has authored and coordinated several stories while at Garner. Marko also advises on serious game, the use of game for education and entertainment. He has developed several games, including a trend tracking and a strategy planning games.


Previous Experience

Prior to Gartner, Mr. Sillanpaa has more than 20 years of experience in content technologies. He has worked for various vendors and consultancies, advising on product strategy, content strategy for various industries. He was also the co-founder and author of a blog which focused on CSP technologies for over ten years.

Professional Background

  • Documentum, Director of Product Strategy, 6 years
  • Hyland Software, Strategic Enterprise Consultant, 2 years


  • B.S., Computer Systems, Florida Atlantic University

Industry Awards/Accolades

  • AIIM Fellow (Assoc. for Intelligent Information Management)
  • Member, AIIM Board of Directors