Author Profile

Lloyd Jones

Lloyd Jones

Sr Director Analyst

4 years at Gartner,  32 years' experience

Location:  United Kingdom  |  Language(s):  Afrikaans, English

Roles and Responsibilities

Lloyd Jones is a Senior Director Research working with utilities across electric, gas and water. Utility CIOs in partnership with CxO's must perform and transform. His research focus on IT/OT leverages technology to create business value through intelligent operations both above and behind the meter. Mr. Jones' transform research covers the impact of the energy transition, the evolution from digital apathy towards intelligent operations. His perform research includes technology optimization and modernization, covering strategy, business models, operational technology, asset management and optimization. Energy and Utility leaders can use this research to create sustainable organizations that navigate the energy transition, deliver on their net zero commitments while delivering affordable available and acceptable products


Previous Experience

Mr. Jones has been engaged in utility engineering, system planning, information technology and corporate planning and industry structure for more than 30 years. Before joining Gartner in 2019, he worked as a consultant in enterprise asset management, covering systems and process. Previously Mr. Jones worked as an internal consultant developing line of business strategies in response to regulatory and market shifts, driving the adoption of energy as a service, enabled through a platform strategy that spanned smart meters to predictive command centers. Mr. Jones has extensive experience across IT leadership roles including enterprise architecture, project delivery, operations and analytics.

Professional Background

  • ABB, Engineer in Training, 1 year
  • Eskom, Corporate Consultant, 26 years
  • Vetasi, Principal Consultant Utilities, 2 years


  • B.Sc. Electrical Engineering
  • Post Grad Dip, Managing Technology

Industry Awards/Accolades

  • 2012 Enterprise Mobility: Best ROI for Mobile Application
  • 2014 Innocentive: Threat Response for Piracy at Sea
  • 2016 Innocentive: Distributed Energy System Simulation