Analyst Profile

Chris Saunderson

Sr Director Analyst

3 years at Gartner , 27 years industry experience
MO USA

Roles and Responsibilities

Chris Saunderson covers automation and orchestration methodologies at Gartner, with a primary focus on the life cycle of systems from build to run to retire. Mr. Saunderson has 10 years of experience as an automation architect, architecting task and process automation solutions to address IT needs. His coverage includes the impact of automation and orchestration on the IT operations organization. He has an emphasis on improving the programmability of infrastructure elements, and the improvement of system availability and maintainability.

Chris Saunderson's Recent Gartner Activity

Background

Previous Experience

Prior to joining Gartner, Mr. Saunderson worked for more than 25 years as a systems administrator, systems engineer, researcher, internal product manager, and as a program manager and lead architect for automation and orchestration initiatives. He scoped and delivered IT automation and orchestration initiative primarily around IT systems management: OS patching, OS provisioning, regulatory and internal policy audit and compliance, integration to other systems (IDM/Service Desk/Asset Management). He provided governance/architecture for orchestration enablement for workflow creation/acceptance for cross-domain orchestration cases: Closed Loop Incident Processing/Continuous Desired Configuration Management/Change Management Integration.

Professional Background

Maptek, System Administrator, 2 years
SingTel Optus, Senior Network Engineer, 2 years
Sprint, Technology Architect IV, 18 years

Education

B.A., Library and Information Management, University of South Australia

Languages

English

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18 August 2022
Tech Product Leaders: Go to Market With Effective Customer Experience EDT: 10:00 a.m. | BST: 15:00
Offering great products is not enough. You also need to provide great customer experience (CX). What constitutes great customer experience? How should product leaders plan for CX, and what does it mean for the products they manage and develop? This complimentary webinar explores common CX challenges, and the tools and collaborative processes product managers can employ to take their products to market with more compelling CX for long-term success.
18 August 2022
The Art of the 1-Page Strategy: Use Storytelling to Communicate to the Board EDT: 11:00 a.m. | BST: 16:00
Let’s get your strategy down to one page. Yes, one page. Creating a strategy used to be an arduous and lengthy process that lasted months and resulted in a document that was hundreds of pages. It was WORN -- Written Once, but Read Never. Developing a strategy is easier today, with 15 pages replacing hundreds, but even that is 14 too many. So, how can you get your strategy down to a single page? This complimentary webinar explores how strategic storytelling is used to engage and inspire your business stakeholders, encouraging them to invest more in business capabilities enabled by technology.

Analyst Profile

Chris Saunderson

Sr Director Analyst

Roles and Responsibilities

Chris Saunderson's Recent Gartner Activity

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On-Demand & Upcoming Webinars

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Background

Previous Experience

Professional Background

Education

Languages

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