Analyst Profile

Susan Boylan

Susan Boylan

VP, Team Manager

4 years at Gartner,  4 years industry experience

Location:  Ireland  | Language(s):  English

Roles and Responsibilities

Susan Boylan is a Senior Research Director in the Logistics, Customer Fulfilment and Network Design team. Susan has a strong background in logistics particularly for FMCG and fresh goods with over 28 years experience in this field.


Previous Experience

Across numerous product portfolios ranging from brand leaders to fresh fruit and veg and animal proteins, Ms. Boylan has managed varied logistics operations channels across these three product categories both from an in-house and a 3PL perspective.

Professional Background

  • Donnelly Fruit & Veg, Fresh Fruit & Vegetable importer and distributor , 7 years
  • Johnson Brothers, Distribution firm handling brand leaders - P&G, Weetabix, Bayer, Coty, Sisheido , 2 years
  • Kepak Foodservice Solutions, Kepak Foodservice Solutions is a business unit within the Kepak group, 3 years


  • Certificate in Transport Management
  • Diploma/Degree - IIPMM Inventory and Purchasing Materials Management
  • Honours Degree in Business Studies
  • Masters in Strategic Supply Chain Management

Industry Awards/Accolades

  • Manager of the BFFF Supply Chain Team of the Year - 2019