Analyst Profile

Rajesh Narayan

Rajesh Narayan

Sr Director Analyst

3 years at Gartner,  29 years industry experience

Location:  PA USA  | Language(s):  English, Indian - Hindi, Indian - Tamil

Roles and Responsibilities

Rajesh Narayan works in the Financial Services Research and Advisory team and covers customer experience, ecosystems, enterprise / buyer personas and innovation in the Insurance industry. Rajesh covers this as part of the KIs of "Industry Product Planning and Strategy" and "Industry Markets and Technology" He provides strategy and marketing direction for technology and service providers by helping them understand key issues, market dynamics, trends, best practices, competitive landscapes, spend forecasts and future scenarios.


Previous Experience

Rajesh has worked in product leadership roles to digitalize and transform insurance business processes in the underwriting, claims, finance, and distribution space. Rajesh has a background in insurance business (CPCU) and operations (CIOP) and brings this to play in his understanding of market segments, buyer personas and building effective product roadmaps for insurance solutions.

Professional Background

  • Genpact, AVP Underwriting Transformation, 4 years
  • Risk Management Solutions (RMS), Sr. Director Product Management, 1 year
  • ValueMomentum, General Manager and Head P&C Insurance, 5 years


  • Bachelor of Engineering, University of Mumbai, India
  • Business and Entrepreneur Leadership Tracks, Wharton
  • Chartered Insurance Operations Professional, CIOP Institute
  • Chartered Property and Casualty Underwriter (CPCU), The Institutes
  • Leading the Next Gen Digital Enterprise, University of Columbia
  • Lean Six Sigma Black Belt, CIOP Institute
  • Project Management Professional, PMI Institute

Industry Awards/Accolades

  • Pinnacle Award (Insurance) at Genpact
  • Rockstellation Award for contribution to sustainability research at Gartner