Author Profile

Sharon Hakkennes

Sharon Hakkennes

VP Analyst

4 years at Gartner,  28 years' experience

Location:  Australia  |  Language(s):  English

Roles and Responsibilities

Sharon Hakkennes is an Analyst in Healthcare. Prior to joining Gartner, she was a CIO at a large health service in Australia. Her areas of expertise include virtual care, EHR implementation and optimization, clinical engagement and change management, strategy development with a focus on the intersection between ICT and business strategies in the healthcare environment and healthcare provider applications of generative AI. Ms. Hakkennes has a clinical background (physiotherapy) and has completed a Doctorate and M.B.A.


Previous Experience

Ms. Hakkennes held the position of CIO at Barwon Health for 3.5 years, prior to that she was employed as the Director, Health Informatics. She has also previously held numerous senior operational healthcare management and clinical leadership positions, as well as an honorary Associate Professor role within the Faculty of Business and Law at Deakin University in the Health M.B.A. program.

Professional Background

  • Barwon Health, Numerous Roles, 20 years
  • Deakin University, Adjunct Associate Professor, 3 years


  • Bachelor of Physiotherapy, LaTrobe University
  • Doctor of Physiotherapy, LaTrobe University
  • Graduate Certificate in Evidence-Based Practice, Monash University
  • M.B.A., Innovation