Analyst Profile

Duncan Prosser

Duncan Prosser

Sr Director Analyst

3 years at Gartner ,  23 years industry experience
United Kingdom

Roles and Responsibilities

Duncan Prosser is a Research Director in Gartner's Infrastructure and Operations (I&O) Leadership group providing broad coverage of the IT I&O role with a focus on strategy-related issues including maturity (including IT Score), operating model and organization design, skills and staffing, cost optimisation and culture.


Previous Experience

Prior to joining Gartner, Mr. Prosser worked for the U.K.'s manufacturing membership organization Make UK as the Head of Infrastructure and Operations. Due to the broad nature of Make UK's portfolio he gained experience with several industries. Prior to that he worked within the finance industry in insurance broking. He started his career as a network consultant. He is a Chartered IT Professional, member of the British Computer Society and is certified ITIL Expert. He has particular interests in service management, networking, unified communications and PBX.

Professional Background

Make UK, Head of Infrastructure and Operations, 10 years
Swinton Insurance, Technical Manager, 8 years
Vantage Computer Solutions, Senior Network Consultant, 4 years


B.Sc., Jt. Hons., Mathematics and Physics, Warwick University, U.K.



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