Author Profile

Varun Agarwal

Varun Agarwal

Principal Analyst

4 years at Gartner,  9 years' experience

Location:  India  |  Language(s):  English, Indian - Hindi

Roles and Responsibilities

Varun Agarwal is a Principal Analyst and is part of the CX and Sales team within the Gartner for IT Leaders product. Mr. Agarwal's research focuses on Customer Relationship Management (CRM).


Previous Experience

Prior to joining Gartner, Mr. Agarwal was a consultant at Mindtree. He was involved in multiple digital transformation journeys for various clients at Mindtree. He envisioned the product vision along with the stakeholders and channelized the development team. He also worked as an Agile Product Manager and Business Analyst. He was also part of the technical team for mobile application development.

Professional Background

  • Codewalla Software , Software Development Engineer, 2 years
  • Mindtree Ltd., Associate Consultant, 3 years
  • Persistent Systems, Software Engineer , 1 year


  • B.E., Electronics and Telecommunication, MIT Engineering College, Pune
  • M.B.A., Finance, TA Pai Management Institute (TAPMI), Manipal