Author Profile

Varun Agarwal
Principal Analyst
4 years at Gartner, 9 years' experience
Location: India | Language(s): English, Indian - Hindi
Roles and Responsibilities
Varun Agarwal is a Principal Analyst and is part of the CX and Sales team within the Gartner for IT Leaders product. Mr. Agarwal's research focuses on Customer Relationship Management (CRM).
Background
Previous Experience
Prior to joining Gartner, Mr. Agarwal was a consultant at Mindtree. He was involved in multiple digital transformation journeys for various clients at Mindtree. He envisioned the product vision along with the stakeholders and channelized the development team. He also worked as an Agile Product Manager and Business Analyst. He was also part of the technical team for mobile application development.
Professional Background
- Codewalla Software , Software Development Engineer, 2 years
- Mindtree Ltd., Associate Consultant, 3 years
- Persistent Systems, Software Engineer , 1 year
Education
- B.E., Electronics and Telecommunication, MIT Engineering College, Pune
- M.B.A., Finance, TA Pai Management Institute (TAPMI), Manipal
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RESEARCH BY THIS ANALYST More
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06 September 2023
Critical Capabilities for Sales Force Automation Platforms -
05 September 2023
Magic Quadrant for Sales Force Automation Platforms -
31 August 2023
Innovation Guide for Generative AI in Sales
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