Author Profile

Carly West

Carly West

Sr Director Analyst

3 years at Gartner,  3 years' experience

Location:  OH USA  |  Language(s):  English

Roles and Responsibilities

Carly West is a Senior Research Director in the Logistics and Customer Fulfillment team. She conducts research in the supply chain area focused on transportation within logistics with specific focus on transportation technology: real-time transportation visibility (RTTVP), transportation management systems (TMS), advanced analytics in transportation, electronic BOL/POD and automation, transportation procurement and rate management technology, vehicle routing and scheduling (VRS), AI/ML/GenAI in Transportation.


Previous Experience

Ms. West has 15 years experience in Transportation Operations. Working for or with 3PLs, Brokers, Carriers, Healthcare manufacturing and distribution. She managed and motivated teams. Experience in project management, process development and design. System implementation and operations.

Professional Background

  • Cardinal Health, Manager Transportation, 6 years
  • FST Logistics, Lead Broker, 2 years
  • Pacer Transportation Solutions, Manager, 6 years


  • Bachelor of Science, Business Administration in Marketing, The Ohio State University
  • Bachelor of Science, Business Administration in Transportation and Logistics, The Ohio State University