Analyst Profile

Veronica Walk

Veronica Walk

Sr Director Analyst

2 years at Gartner,  12 years industry experience

Location:  IL USA  | Language(s):  English

Roles and Responsibilities

Veronica Walk is a Senior Director, Analyst on the healthcare industry research team. Her areas of expertise include Clinical Informatics (physician, nursing, ancillary), EHR (implementation, optimization & modernization, training, and support), Clinical Decision Support (CDS), Clinical Communications & Collaboration (CC&C), Natural Language Processing (NLP) Technologies, Regulatory Forces in HIT (e.g. Cures Act), and Process Improvement. Prior to joining Gartner, she was the Director of Clinical Informatics for a multi-hospital health system in Illinois. Following over a decade experience in the healthcare provider industry, she has a keen understanding of clinical workflows, stakeholder requirements, and the forces influencing healthcare delivery. She advises CIOs on how to select, implement, and adapt technology and process to maximize quality and efficiency across the continuum of care.


Previous Experience

Veronica was integral to the development of a robust Clinical Informatics program at a multi-hospital health system where she most recently served as Director, Clinical Informatics. She was trusted for her research-driven, pragmatic approach to complex people/process/technology challenges. Her expertise and leadership were central to her organization's response to COVID-19, repurposing existing technology and quickly selecting and deploying new solutions to meet the urgent operational needs of the health system.

Professional Background

  • Memorial Health System, Director, Clinical Informatics (most recent role), 13 years


  • BA Biological Sciences- Medical Specialization, Southern Illinois University- Edwardsville
  • MS Health Informatics, University of Illinois- Chicago