2018 CIO Agenda: An Australia and New Zealand PerspectiveCIOs in Australia and New Zealand continue to lag behind global digital leaders in technology investment, innovation and capability — a trend we saw in 2017. This year, CIOs need to be bold and take advantage of unfolding digital business opportunities and defending continued disruption and threats.
The Top 10 Basic Changes Needed for GDPR ComplianceEDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 The EU General Data Protection Regulation (GDPR) hovers over organizations like the sword of Damocles, with fines theoretically at an all-time high. Beyond that, there are, of course, many reasons to 'get privacy', including consumer trust, employee satisfaction and proper ethics. Organizations are at different levels of preparation toward GDPR compliance. Join this webinar to make sure your organization is properly prepared and that you havent overlooked any of the top 10 basic changes that need your attention before and after May 25, 2018.
20 Mar 2018
How New CX Technology Trends Impact Your Application StrategyMarch 20 AEDT 11:00 a.m. | GMT: 12:00 a.m. - March 19 EDT: 8:00 p.m. | PDT: 5:00 p.m Leaders of customer experience are in disagreement with CIOs and IT leaders. Customer experience executives believe that they only use technology in 50% of the projects they oversee. Meanwhile, CIOs and IT leaders think CX teams leverage technology much more, in 80% of their projects. Yet, both sets of leaders agree that innovation in customer experience technologies is happening rapidly and they need to stay on top of these trends to ensure they're making the right purchasing decisions. The impact customer experience technologies can have on an organization's application strategy is too significant to ignore the possibilities and risks. In this webinar, we look at the innovation taking place in CX technologies and the trends for adoption. We also discuss how application leaders can effectively manage customer experience technology portfolios to deliver the best business outcome.