Release Management: Top Client Inquiries and Challenges


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As IT organizations begin their release management process journey, several key considerations are necessary to ensure success. This research provides the key tenets for a cross-organization release management process.

Table of Contents

  • Analysis
    • How important is it to be consistent?
    • How do we shift from firefighting mode to being in fire-prevention mode?
    • If we can do only three things to improve cross-organizational release planning and improve the overall quality of each release, what would the three things be?
    • Bottom Line
  • Recommended Reading
© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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