Organizational and Staffing Considerations When Planning for Hosted Virtual Desktops

G00201376

Analyst(s): |

Purchase this Document

Price: $95.00 USD (PAGES: 4)

You will need to create an account on Gartner.com.

Summary

Hosted virtual desktops require organizations to rethink how best to support end users and their environments. Siloed support structures must give way to HVD competency centers.

Table of Contents

  • What You Need to Know
  • Analysis
    • HVDs Introduce New Challenges
    • The PC Support Model Today
    • The Server-Based Computing Support Model Today
    • The HVD Support Model
    • HVDs Require New Metrics
    • HVDs Require a New Approach — Welcome to the PC Support Competency Center
    • Tactical Guidelines
© 2010 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

Contact us online

  Research

More  

  Webinars

More  

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more