New Approaches to Managing Mobile Users and Smartphones



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Mobile device management used to be characterized by a focus on supporting specific applications and services; however, a perspective based on four alternate management styles can provide a better framework for high-level planning.

Table of Contents

  • What You Need to Know
  • Analysis
    • The Relationship Between This Model and Other Gartner Mobile Research
    • The Changing Landscape of Devices and User Needs
    • Four New Mobile Management Styles
    • Illustrations of Implementing Management Styles
    • The Evolution of MDM
    • Using Mobile Management Styles
    • Tactical Guidelines
  • Recommended Reading
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