Not a Gartner Client?
Want more research like this?
Learn the benefits of becoming a Gartner client.
In light of the announcement of Oracle Fusion Applications for CRM and the launch of Oracle Siebel 8.2, Gartner evaluates Oracle's Siebel CRM products, road map and strategy.
Table of Contents
Siebel Overall Strengths and Challenges
Summary of the Strengths and Challenges of Oracle Siebel CRM
Siebel Overall Challenges
- Siebel Marketing
Customer Service Products
Oracle Social CRM
- Mobile Offerings
- Oracle Universal Records Management
- Oracle WebCenter Suite
- Siebel Universal Customer Master
- Siebel Overall Strengths and Challenges