Operational Resilience: Adapting for Competitive Advantage Using a Pattern-Based Strategy


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Operational resilience is an organizational capability that enables enterprises to adapt to emerging change patterns by shaping operational performance. In conjunction with a Pattern-Based Strategy, this capability provides a powerful competitive edge.

Table of Contents

  • Analysis
    • What Is Operational Resilience?
    • Three Examples of Operational Resilience in Action
      • BAA
      • Li & Fung
      • Zara
    • How Does Operational Resilience Relate to Pattern-Based Strategy?
    • How Operational Resiliency Enables Enterprises to Adapt
      • Breaking Down Complexity
      • Facilitating Coordination
      • Creating Organizational Capabilities
      • Defining Measurements and Adjusting
    • Recommendations
  • Recommended Reading
  • Evidence
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