The State of the BPM Platform Cloud Market, 2011

G00209943

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Summary

A broad range of BPM cloud service offerings give business process improvement leaders more deployment options and collaboration capabilities. Shared-service managers or external service providers looking for multitenancy and elasticity in BPM-enabled cloud platforms have fewer options.

Table of Contents

  • What You Need to Know
  • Analysis
    • A Significant Minority of BPM Initiatives Involve Public and Private Cloud Services
    • Key Terms — BPM Technologies, PaaS and CEAP
    • Demand-Side View: BPM PaaS and Cloud-Enabled BPM Platforms
    • Supply-Side View: BPM PaaS and Cloud-Enabled BPM Platforms
    • Majority of Vendors Surveyed Offer Both BPM PaaS and Cloud-Enabled BPM Platforms
    • Different Pricing Options for Different Usage Scenarios
    • Beware of Long-Term Service Commitments
    • Fine-Grained Metering by Use, True Elasticity and Full Multitenancy Remain Elusive
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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