The Seven Steps of the Supply Chain Segmentation Journey


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Supply chain segmentation is operating distinctly different, end-to-end value chains optimized to deliver bottom-line value. Gartner presents findings from interviews with companies that have segmented supply responses to various customer demands.

Table of Contents

  • Analysis
    • Step 1: Customer and Market Analysis
    • Step 2: Current Capability Assessment
    • Step 3: Cluster Value Chain Requirements
    • Step 4: Design Portfolio of Supply Chains
    • Step 5: Align and Enable Dynamic Cost Model
    • Step 6: Align Cross-Functional Metrics and Incentives
    • Step 7: Govern and Refine
    • Considerations for the Journey
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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