Aligning Manufacturing and Supply Chain Performance, Part 2: The Hierarchy of Manufacturing Metrics


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The Hierarchy of Manufacturing Metrics helps companies connect manufacturing and supply chain performance to increase responsiveness, quality and efficiency by understanding the trade-offs between delivering a perfect order out of the plants and keeping costs in line.

Table of Contents

  • Analysis
    • Introduction
    • Introducing the Hierarchy of Manufacturing Metrics
      • Manufacturing Excellence
      • Production Cycle Times
      • Operations Excellence
    • How to Use the Hierarchy of Manufacturing Metrics
      • Identify Metrics Interdependencies to Make Profitable Trade-Offs in Manufacturing
      • Manufacturing Style Determines Which Metrics to Emphasize
    • Frequently Asked Questions
      • Why Is Demand Volatility at the Top of the Hierarchy?
      • How Is Sustainability Represented?
      • Where Is Quality Management?
      • How Do Our Suppliers and Outsourced Partners Track Their Performances?
      • Where Is Complexity Reflected in the Hierarchy?
      • What About People and Technology?
    • Tying It Together
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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