A Look at PowerReviews: Social Commerce Is on the Rise



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Community reviews offer consumers visiting e-commerce sites the ability to see what other consumers think of the products they are considering. They have become a must-have feature for multichannel retailers.

Table of Contents

  • Analysis
    • Summary
    • Social CRM Software
    • PowerReviews
    • Community Review Product
    • Search Optimization
    • Structured Data
    • Social Media Leverage
    • Moderation and Analytics
    • Other Products
      • Search Suite
      • Open Commerce Suite
      • Engagement Suite
      • Intelligence Suite
    • Gartner Perspective
      • Strengths of the PowerReviews Product Offering
      • Weaknesses of the PowerReviews Approach
      • Coverage and Installed Base
      • Recommendations
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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