Balance Process Agility and Process Integrity Choices Along the Application Continuum


Archived Published: 01 June 2011 ID: G00213265

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Summary

Gartner research shows ad hoc changes to business processes as the new normal. This report identifies important trade-offs that organizations must make between process integrity and process agility requirements in the context of their pace-layering strategy.

Table of Contents

  • Analysis
    • What Is a Business Application Anyway?
    • Business Processes Encompass the Work Activities of Organizations
    • Revisiting Process Agility
      • Ad Hoc Process Is the New Normal and Requires Increased Process Agility
      • Three Common Challenges That Call for Increased Process Agility
    • Revisiting Process Integrity
      • Two Types of Process Integrity
      • New Technologies Make User-Defined Process Integrity a Reality
    • Using the Process Agility and Process Integrity Application Continuum
      • Example: Financial Close Application
      • Example: Insurance Agency Licensing Process
    • Different Pace Layers Require Different Degrees of Process Agility and Process Integrity
    • Key Take-Aways
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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