A Seven Step Approach for Defining the Value of Collaborative Interactions

G00213062

Analyst(s):

Purchase this Document

Price: $95.00 USD (PAGES: 7)

You will need to create an account on Gartner.com.

Summary

Collaboration, knowledge management and social initiative leaders need a new approach for defining the value of collaboration, which starts with the business imperative for change and includes both measurable and anecdotal examples of value.

Table of Contents

  • What You Need to Know
  • Analysis
    • Uncover the Business Reason Change is Needed
    • Identify the Five to Seven Roles That are Essential for Achieving Business Performance
    • Examine the Three to Five Most Important Processes Executed by Each Critical Role
    • Explore how Social Technologies can Make it Easier for Workers to get Their Work Done
    • State the Specific Benefits to Each Worker Constituency in Terms That are Meaningful to Them
    • Test the Validity of These Benefits With Each Constituency
    • Refine the Benefits Statements as new Information on Value Emerges
    • Tactical Guidelines
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

Contact us online

  Research

More  

  Webinars

More  

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more