Hype Cycle for Healthcare Payers, 2011



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This Hype Cycle highlights the state of maturity and adoption of technologies that should be used in defining strategies that can help meet the regulations of healthcare reform and transform the business so it remains competitive.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off The Hype Cycle
    • On the Rise
      • Health Benefit Exchange
      • Social Network Analysis for Healthcare Payer Fraud Detection
      • Health Insurance Business Process Utility
      • Accountable Care Organizations for U.S. Healthcare Payers
      • BPO for Health Insurance Strategic Services
      • Enterprise Fraud Management
      • Next-Generation Healthcare Core Administrative Systems
    • At the Peak
      • Online Care
      • Patient-Centered Medical Home
      • Process Templates
      • CRM Analytics
      • Healthcare Payer Member Portals
      • Payer-Provider Collaboration Tools
      • Entity Resolution and Analysis
      • Care Management Analytics for Payers
    • Sliding Into the Trough
      • Marketing Applications
      • Master Data Management
      • Electronic Bill Presentment and Payment
      • Care Management Workflow Applications
      • Health and Wellness Systems
      • Predictive Modeling
      • ICD-10 Adoption Technology
      • Healthcare Payer Personal Health Records
      • ICM/Commission Technologies
    • Climbing the Slope
      • Health Insurer E-Visits
      • NA Healthcare Payer Core BPO
      • Health Insurer E-Prescribing
      • Sales Applications
      • Product Configurators
      • Point Fraud Detection Software
    • Entering the Plateau
      • Healthcare Business Intelligence Applications
      • Business Rule Engines
      • Customer Service and Support Applications for Healthcare Payers
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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