Hype Cycle for P&C Insurance, 2011



Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


The P&C industry faces challenges, including accelerated speed of change, consumerization and a highly competitive market. Insurers must embrace new strategies and technologies for growth, customer retention, underwriting profitability, claims transformation and operational efficiency.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Peer-to-Peer Insurance Business Models
      • Aerial and Digital Imagery
      • Case Management Solutions
      • Underwriting Workstation
      • Microinsurance
      • eEG7 Standard
      • Grid Computing
      • Insurance Data Models
      • Insurance Policy Administration/Management SaaS
      • Dynamic Financial Analysis Solutions
      • Predictive Modeling Solutions
      • Cloud Computing
      • SOA Component Models
      • Takaful Insurance
      • Customer Communications Management Solutions
      • P&C Insurance BPO
      • Electronic Document Generation and Delivery
      • Enterprise Actuarial Systems
      • Geographic Information Systems
      • Social Media
      • Policy Management Modules
    • At the Peak
      • Claims Analytics
      • Advanced Fraud Detection and Analysis Technologies
      • Process Templates
      • Web-Based Rating Engines
      • Business Analytics
      • Wireless Claims Applications
      • Enterprise Risk Management Applications
      • Telematics
    • Sliding Into the Trough
      • SEMCI Models
      • Sales Force Automation for Agents
      • Business Process Management Suites
      • Distribution Management Solutions
      • E-Services
      • Product Configurators
      • Stand-Alone Billing Applications
      • ICM/Commission Technologies
      • Claims Management Solutions
      • Enterprise Content Management Suites
      • Enterprise GRC Platforms
    • Climbing the Slope
      • ACORD XML for P&C/Surety
      • Web Services
      • Business Rule Engines
    • Entering the Plateau
      • E-Signatures
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access





Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more