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AT&T's broad portfolio of services positions it as one of the few choices for global communications services, but enterprise customers are still demanding simpler contracts, more responsiveness to billing problems and improved ownership of postinstallation issues.
Table of Contents
What You Need to Know
- Strategy: Promising
- Financial: Positive
- Marketing: Positive
- Organization: Strong Positive
- Product/Service: Positive
- Technology/Methodology: Positive
- Pricing Structure: Positive
- Sales/Distribution: Promising
- Support/Account Management: Promising
- Analyst Comments