Use Managed Diversity to Support the Growing Variety of Endpoint Devices



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The many form factors, a range of OSs and myriad employee-purchased devices mean there's no longer just one corporate device. The standards process used to secure and protect endpoint devices no longer works. Gartner's enterprise architecture concept — managed diversity — brings order to the chaos.

Table of Contents

  • Analysis
    • Introduction
    • Consign All Endpoint Devices to One Support Group
    • Technology Allocation
      • The Traditional Approach
      • Managed Diversity and User Choice
    • Users + Enterprise Support Levels = Managed Diversity Matrix
      • Understand Endpoint Device Users
      • Three Levels of Support
    • What Does Support Include?
      • Data Access and Location, and Their Impact on Security
      • Endpoint Security and Endpoint Data Protection
      • Data Protection
      • Authentication/Certificates
      • Endpoint Device Management Software
      • Endpoint Application Support
      • Backup and Restore
      • Attachment Policy
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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