Google Gmail Emerges as a Significant Threat to Microsoft in the Enterprise

Archived Published: 18 August 2011 ID: G00215663


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After a long and somewhat painful process, Google has proven it can provide enterprise-grade email services, and has consequently emerged as a competitive threat to Microsoft in the enterprise.

Table of Contents

  • Analysis
    • Introduction
    • Google's Path to Enterprise Enlightenment
    • What is Working for Google
    • What Is Not Working for Google
    • Customer Uptake of Gmail
    • User Guidance on Gmail
    • Conclusion
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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