Roundup of Social Media Research 2H10 to 1H11



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This overview of a year's worth of Gartner research into social business will help initiative leaders find advice about all of the eight building blocks of social business.

Table of Contents

  • Analysis
    • Vision
    • Strategy
    • Constituency Experience
    • Organizational Collaboration and Change
    • Processes
    • Information
    • Metrics
    • Technology
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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