Hype Cycle for Performance Management, 2011



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Performance management is an area of increasing focus across many functions, domains and software markets. This Hype Cycle analyzes the maturity of performance management disciplines and the analytic applications that support performance management.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • On the Rise
      • Collaborative Decision Making
      • Pattern-Based Strategy: Adapt
      • Comprehensive Performance Management Suites
      • Integrated Business Planning/Stage IV S&OP
      • Sales Performance Management
      • Supply Chain Performance Management
      • Sustainable Performance Management
      • Cost-to-Serve Analysis
    • At the Peak
      • Financial Governance Applications
      • Performance-Driven Culture
      • Marketing Performance Management
      • SOA-Based Analytic Applications
      • Closed-Loop Performance Management
      • EA Performance Management
      • CSR Reporting
      • Asset Performance Management
    • Sliding Into the Trough
      • Integrated Clinical/Financial BI Systems
      • Contact Center Performance Management
      • Talent Management Suites
      • Carrier Scorecarding/Performance Management
      • Customer Profitability Management
      • Strategy Management
    • Climbing the Slope
      • Business Intelligence for Performance Management in Government
      • Profitability Modeling and Optimization
    • Entering the Plateau
      • CPM Suites
      • Budgeting, Planning and Forecasting for CPM
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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