Measuring the Business Value of Data Quality


Archived Published: 10 October 2011 ID: G00218962

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Summary

Improved data quality is a primary source of value for many IT-enabled business initiatives. By applying the Gartner Business Value Model, organizations can link data quality improvement to metrics that matter.

Table of Contents

  • Analysis
    • The Impact of Data Quality on Business Processes
    • The Impact of Data Quality on Productivity
    • The Impact of Data Quality on Decision Making
    • Process for Measuring the Specific Business Value of Data Quality
    • Example of Measuring Business Value of Data Quality
    • Bottom Line
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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