Magic Quadrant for Operations Support Systems



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This Magic Quadrant evaluates the capabilities of end-to-end vendors in the global market for OSS service assurance and fulfillment, a market characterized by simultaneous consolidation and vibrant innovation by startups.

Table of Contents

  • What You Need to Know
  • Magic Quadrant
    • Market Overview
      • End-to-End Alignment Changes the Game
      • Ample Investment in New OSS Architectures
      • Changing Sourcing Patterns
      • Ongoing Consolidation of the OSS Vendor Landscape
      • OSS Business Is of Strategic Importance to NEPs
      • Market Definition/Description
    • Inclusion And Exclusion Criteria
      • Inclusion Criteria
      • Exclusion Criteria
      • Vendors Added
      • Vendors Dropped
    • Evaluation Criteria
      • Ability to Execute
      • Completeness Of Vision
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players
    • Vendor Strengths and Cautions
      • Alcatel-Lucent
      • Amdocs
      • Clarity
      • Comarch
      • Ericsson
      • HP
      • Huawei
      • IBM
      • NetCracker Technology
      • Nokia Siemens Networks
      • Oracle
      • Telcordia
  • Recommended Reading
© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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