Vendor Rating: Alcatel-Lucent

Archived Published: 13 December 2011 ID: G00219387

Analyst(s): | | | | | | | | | | |

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Gartner rates Alcatel-Lucent as "promising," despite its financial position. It has solid products and services and a sound strategy, but the company must focus on execution and get its marketing back on track.

Table of Contents

  • Overall Rating
  • What You Need to Know
  • Vendor Rating
    • Analyst Comments
    • Corporate Viability
      • Strategy: Promising
      • Financial: Caution
      • Marketing: Caution
      • Organization: Promising
    • Market Offerings
      • Product/Service: Promising
      • Technology/Methodology: Positive
      • Pricing Structure: Promising
    • Customer Service/Support
      • Sales/Distribution: Promising
      • Support/Account Management: Promising
  • Recommended Reading
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