Vendor Rating: BT Group



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BT Group continues to improve its business, in terms of both its external portfolio and customer experience, while also focusing on realizing operational efficiencies and industrializing processes. The overall outcome reinforces the company's more positive outlook.

Table of Contents

  • Overall Rating
  • What You Need to Know
  • Vendor Rating
    • Analyst Comments
    • Corporate Viability
      • Strategy: Positive
      • Marketing: Strong Positive
      • Organization: Positive
    • Market Offerings
      • Product/Service: Positive
      • Technology/Methodology: Positive
      • Pricing Structure: Positive
    • Customer Service/Support
      • Sales/Distribution: Positive
      • Support/Account Management: Promising
  • Recommended Reading
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