Media Tablets and Beyond: The Impact of Mobile Devices on Enterprise Management

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Summary

The growing smartphone base combined with huge sales of media tablets is forcing a reassessment of the client platform and IT best practices to support it. Controlling burgeoning costs driven by device heterogeneity and bring-your-own-device models, while maintaining agility, is imperative.

Table of Contents

  • Analysis
    • Impact: Users' Increasing Attraction to Unsupported Electronic Tools Will Push IT Organizations to Offer New Types of Support
    • Impact: Supporting Upper Management's Interest in Tablets Will Gain the IT Organization an Ally That Can Help With the Creation of Best Practices for Tablet Support and With the Further Investigation of New Uses for Tablets
    • Impact: Proliferating Media Tablet Devices With Relatively Short Life Spans Will Increase Organizations' Support and Capital Expenditures
    • Impact: New Application Platforms and Application Delivery Methods Will Require the IT Organization to Respond With New Device Management Approaches
    • Impact: The Emergence of Hybrid Form Factors (Trend) Will Stress IT Support and Force Consideration of New Approaches to Device Allocation, Such as BYOD
    • Impact: The Emergence of a Heterogeneous Environment Will Transform the IT Organization's Relationships With Vendors
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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