Agenda for Enterprise Communications Strategies, 2012



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The convergence of communications technologies with other IT domains calls for a transformation of planning, design and sourcing practices. Gartner's enterprise communications strategies research agenda will help IT leaders make effective investments in the midst of these changes.

Table of Contents

  • Analysis
  • Key Issues
    • How should enterprises prepare for the increased use of external data center services?
      • Planned Research
    • How should enterprises structure and staff the enterprise communications team?
      • Planned Research
    • How will the evolution of the communications equipment vendor landscape impact enterprises' vendor selection?
      • Planned Research
    • What are the best practices enterprises should use in sourcing and governing communications services?
      • Planned Research
    • What are the best practices that enterprises should employ for enterprise communications planning, architecture and standards?
      • Planned Research
  • Related Priorities
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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