A Guidance Framework for Delivering a Mobile Application to Multiple Platforms



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For many organizations, delivering a mobile application is a key initiative to seize upon the unique opportunities presented by mobile technology. Unfortunately, the diverse mobile platform ecosystem presents a myriad of development, delivery and management challenges. This guidance document presents a framework for delivering a custom-built mobile application to multiple platforms.

Table of Contents

  • Summary of Findings
  • Guidance Context
    • Problem Statement
    • Guidance Applicability
    • Related Guidance
  • The Gartner Approach
  • The Guidance Framework
    • Step 1: Determine Your Requirements
      • Business Requirements
      • Marketing Requirements Rollout
      • Functional Requirements
      • Nonfunctional Requirements
      • Management Requirements
      • Target Platforms
      • Native Experience
    • Step 2: Choose Application Type, Architecture and Frameworks
    • Step 3: Create Your Development Plan
      • Development Plan Sample: Online Retailer
      • Development Plan Sample: Incident Management
    • Step 4: Prepare Your Development Environment
      • Set Up the Native SDKs
      • Assess and Provision SDLC Infrastructure
      • Obtain Developer Skills
      • Sign Up for the Native Platform Developer Agreement
    • Step 5: Develop the Mobile Application
      • Developing for the Android Platform
      • Developing for the BlackBerry Platform
      • Developing for the iOS Platform
      • Developing for the Windows Phone Platform
    • Step 6: Distribute and Manage the Application
      • Application Distribution and Management
      • Device Management
      • Follow Up: Debrief
  • Risks and Pitfalls
    • Neglecting to Develop a Mobile Application Strategy
    • Unclear Requirements
    • Failing to Leverage the Right Tool for the Job
    • Ignoring the Nuances of Individual Mobile Platforms
    • Overlooking SDLC Infrastructure Requirements
    • Not Preparing for Distribution and Management
    • Flaws in Your Testing Strategy
    • Application Rejection
    • Prohibitive Licensing Costs
  • Recommended Reading
  • Notes
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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